Contact Information

Last updated: 14 May 2026

Thank you for visiting MeloBricks. We’re here to help with any questions about your order, delivery, products, returns, or general store enquiries.

Please use the contact details below to get in touch with us.

Contact Details

Store Name: MeloBricks
Website: melobricks.com
Country: South Africa
Email: info@enhancemedia.co.za

Customer Support

For customer support, please contact us by email or through the contact form on our website.

We can assist with:

• Order questions
• Delivery and tracking enquiries
• Product questions
• Damaged or incorrect items
• Returns and refunds
• General store enquiries

When contacting us about an order, please include your order number, the email address used at checkout, and a short description of the issue so we can assist you faster.

Response Times

We aim to respond to customer enquiries within 1–2 business days.

Response times may be longer during weekends, public holidays, sales periods, or busy seasons.

Business days are Monday to Friday, excluding South African public holidays.

Business Information

Trading Name: MeloBricks
Business Address: Century City, Cape Town

Order Support

For order-related support, please provide the following information:

• Your full name
• Your order number
• The email address used to place the order
• A clear description of your enquiry
• Photos, if your item arrived damaged or incorrect

This helps us review your request and provide the correct assistance.

Important Notice

Please make sure that the contact information you provide at checkout is accurate and up to date. MeloBricks is not responsible for delivery delays or failed communication caused by incorrect customer contact details.

Contact Us

For any questions, please contact us at:

Email: info@enhancemedia.co.za
Website: melobricks.com